Privacy Policy

A-Train Academy LLC ("A-Train," "we," "us") operates atrainacademy.com and provides home inspector education. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you fill out a form on this site, we collect the information you provide: your name, email address, phone number, the state you're interested in, and how you heard about us. If you enroll as a student, we also maintain enrollment records such as your course progress, completions, and certificates, which we may be required to keep and report under state education regulations. Like most websites, we also collect basic technical information automatically — browser type, device, pages visited, and general location — through cookies and analytics tools.

How We Use Your Information

We use your information to respond to your inquiries, schedule callbacks, process enrollment, deliver courses, issue certificates, meet state reporting requirements for approved education providers, and improve our site and programs. If you give us your phone number, we may call or text you about your inquiry or enrollment. Message frequency varies, message and data rates may apply, and you can opt out of texts at any time by replying STOP or get help by replying HELP.

How We Share Information

We do not sell your personal information. We share it only with: service providers who help us operate (such as website hosting, communications, and analytics providers); Affirm, if you choose to finance your tuition — your financing application is made directly with Affirm and governed by Affirm's own privacy policy and terms; and state licensing or education authorities where reporting is required of us as an approved provider. We may also disclose information if required by law.

Cookies and Analytics

We use cookies and similar technologies to keep the site working properly and to understand how visitors use it, including through analytics tools such as Google Analytics. You can control cookies through your browser settings and through the cookie choices presented on this site.

Data Retention and Security

We keep inquiry information as long as needed to respond and follow up, and student records as long as required by state education regulations. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your Choices and Rights

You can opt out of marketing communications at any time, and you may request access to, correction of, or deletion of your personal information (subject to records we're legally required to keep) by contacting us using the details below. Depending on where you live, you may have additional privacy rights under state law.

Children's Privacy

Our programs and this website are intended for adults pursuing professional licensure. We do not knowingly collect personal information from anyone under 18.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date above reflects the current version, and material changes will be posted on this page.